Privacy Policy
This policy explains how Reygran Vital Citadel collects, uses, and safeguards your information when you visit our website or interact with our services.
Who We Are
Reygran Vital Citadel (Health & Wellness Products) operates from Davao City, Philippines. We provide wellness products and related customer support. You may contact us at contact@reygranvitalcitadel.store or +63 909 963 2554.
Information We Collect
- Contact details: name, email, phone number, and delivery address.
- Order details: items purchased, quantities, preferences, and payment method choice.
- Technical data: IP address, browser type, device info, and basic analytics (non-sensitive).
- Communication history: messages and confirmations related to your orders or inquiries.
How We Use Your Information
- Process and fulfill orders, including coordination of product availability and delivery.
- Communicate updates, confirmations, and payment instructions.
- Improve service quality, site experience, and customer support.
- Maintain security and prevent fraud or unauthorized activities.
Sharing and Disclosure
We do not sell your data. We may share limited information with trusted service partners strictly to complete your order (e.g., delivery partners, payment processors) under confidentiality safeguards.
- Logistics providers to deliver your items.
- Payment partners to process transactions after your confirmation.
- Regulatory compliance if legally required.
Data Retention
We retain order and contact records only as long as needed for fulfillment, support, and compliance requirements. Non-essential data is minimized or deleted when no longer necessary.
Your Choices and Rights
- Access and review your information upon request.
- Update or correct contact and delivery details.
- Request deletion of non-mandatory records, subject to legal and transactional needs.
- Opt out of non-essential messages (operational notices may still be required to serve your order).
Cookies and Analytics
We may use basic cookies and analytics to keep the site secure, load pages reliably, and understand general usage. You can manage cookies through your browser settings. We do not use them for invasive profiling.
Security
We apply reasonable safeguards such as access controls, HTTPS, and limited data sharing to protect your information. No system is perfect, but we continuously improve our protections.
International Access
Our operations are based in the Philippines. If you access the site from elsewhere, you consent to processing in the Philippines subject to this policy and applicable laws.
Updates to This Policy
We may revise this policy to reflect changes in services or legal requirements. Significant updates will be noted on this page with the effective date.
Contact Us
For privacy questions or requests, contact us at contact@reygranvitalcitadel.store or +63 909 963 2554. Address: 64-B De Guzman Street, Barangay Toril, City of Davao, Region XI, 8000, Philippines.